Terms and Conditions
By using our grievances management system, you agree to provide your name, phone number, and a detailed description of your complaint.
You also agree to allow us to record audio of your complaint for quality assurance and training purposes.
We take the protection of your personal data seriously and have implemented standard security measures to safeguard any information you provide through our system.
Your complaint and personal information will only be used for the purpose of resolving your grievance and improving our services.
We will not share your personal information with any third parties without your consent, except as required by law.
If you have any concerns about the collection or use of your personal information, please contact us at 070 472 7863.
By using our grievances management system, you acknowledge that you have read and understood these terms and conditions, and agree to be bound by them.
These terms and conditions may be updated from time to time and it is your responsibility to review them regularly.
If you do not agree to these terms and conditions, please do not use our grievances management system.